The BlackBerry® smartphone stops responding and one of the following error messages appears:
Error 523
App Error 523
JVM 523
The smartphone encountered a Java® Virtual Machine (JVM®) application related problem and is unable to continue running.
Ensure that the smartphone is running the most current version of BlackBerry Device Software. For more information on this procedure, see KB16068.
If the error message persists, or if the smartphone is already running the most current version of BlackBerry Device Software, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.
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