Error in playing video on blackberry

I've got a problem report> when I tried to play a video on my Blackberry Smartphone, appered an error message saying "Error Playing" "





The media being played is an unsupported format." The problem is that the video format is normal, still the error appears. This problem can be easily resolved. Probably the video is saved on your media card, and it is placed wrong. Anyway, a reboot will resolve this problem. If the problem persists, please try to make a software update on your phone.

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